What is the Return Policy for Posters?

• Return Window: You can request a return within 5 days of receiving your order.
• Condition for Returns: Posters must be unused, undamaged, and in their original packaging with all labels and tags intact. Please include the bill copy as well.
• How to Return:
  • Send the product back via a cost-effective courier service or registered post.
  • You will need to cover the return shipping charges.
• Refund Process:
  • Refunds will be processed within 7-10 working days after we receive and inspect the returned product.
  • The refund will be credited to your original payment method, minus the original shipping charges.

Note:

• Products bought during special offers or promotions are not eligible for return.
• Customized posters and surprise designs cannot be returned or refunded due to their personalized nature.

What is the Replacement Policy for Posters?

• Eligibility: Replacement is only available for products that are:
  1. Delivered incorrectly.
  2. Defective.
  3. Damaged during shipping.
• Evidence Required: Please email us at [Insert Contact Email] with photos or videos of the defect or damage within 24 hours of delivery.
• Process:
  1. If the replacement is approved, you’ll need to send the product back to us (postal charges apply).
  2. Replacements will be processed and shipped within 5-7 working days after approval.
• If the product is unavailable, you can opt for an exchange or a refund.

I Received the Wrong/Defective Product. What Should I Do?

• Send us an email at [Insert Contact Email] with pictures of the product within 24 hours of delivery.
• We’ll arrange for a reverse pickup and process the replacement or refund as needed.

Can I Get a Refund on a Canceled Order?

• Refunds for canceled orders will be processed within 7-10 working days to the original payment method.
• No cancellation is allowed once the order is shipped.

If you have further questions, feel free to contact us at:
Email: putonsoul@gmail.com